TERMS OF USE AND CONDITIONS

The Beauty Collection is a commercial ename of the company IOANNIS MICH. KARAPETAKOS KE SIA OE, with number GEMI 46561722000, Tax Identification Number 998669214, DOU CHALKIDOS, is based in Chalkida at 23 Ermou Street.

Website design and management, www.beautycollection.gr, has been implemented through a platform that supports the most modern and strictest security measures (PCI DSS). The platform is certified as PCI (Level 1 PCI DSS).

 

OBLIGATIONS OF USERS

Users of the Beauty Collection website must comply with all rules of law whether domestic or European or international law and refrain from any illegal, anti-transactional, unfair and / or abusive use of the content and services of its website Beauty Collection behavior during and in connection with its use, and not to perform acts and / or omissions that may cause any kind of damage to the website of Beauty Collection or to third parties for any reason.

 

MODIFICATION OF GENERAL TERMS

To Beauty Collection, reserves the right to modify at any time, without prior notice of visitors / users, these General Terms of Use and the content of the website by simply announcing it by the website itself or otherwise. The visitors / users of the website must always check for any changes, modifications of the General Terms of Use of the website of Beauty Collection. and in the event that they continue to use its website, this use constitutes the express acceptance of any modifications and / or changes to it. To Beauty Collection, reserves the right at any time to temporarily and / or permanently suspend the operation of part or even all of this website with or without notice to its visitors / users. In any case, to Beauty Collection, reserves the right to terminate the use and / or general access to this website to those visitors / users who violate it in the crisis of Beauty Collection the content of these General Terms of Use of the website.

WEBSITE SECURITY

The online store, www.beautycollection.gr, supports secure payments for all credit and debit cards by interfacing with the Viva Payments service via a simple redirect, in the 100% secure and easy-to-use environment of VIVA Payments. method of encryption and are registered directly in the secure systems of VIVA Payments. The data remains encrypted and is not disclosed to any third party.

THE Viva Payments is a Payment Institution licensed by the Bank of Greece. The same basic principles of confidentiality and confidentiality that govern banking apply to Viva Payments respectively. Viva Services is certified PCI Data Security Standard (PCI DSS), and implements the required security policy which is evaluated by continuous audits by a certified auditor. The EV SSL-128bit encryption protocol is used to ensure the confidentiality of data transfer.

Member Registration

The registration as a member in the Beauty Collection is done after your choice and is not a mandatory process for you to complete your purchases from our online store. For this reason, we never collect information relating to the personal data of our users except for the necessary information voluntarily provides us for the completion of the purchase. For the registration process, the user needs to go to the page (top right in the REGISTRATION section) and do "CREATE ACCOUNT" otherwise he can do it during the purchase completion process where he will be asked for the necessary personal information to complete it and then to accept the general terms of use of the website. The personal information you provide to us during your registration, is required to be true and to inform us of any modifications. This information will be used to inform you about the progress of your order, the history of your transactions, etc. as well as to provide advertising and promotional material regarding the products and services of our Company.

ORDERS

All orders are sent from our main store located in Chalkida, at Ermou 23. The prices of our products are listed in Euro currency and include value added tax (VAT).

After selecting the desired product, click "ADD TO CARD" on the button that appears below the product. The product will be automatically transferred to your shopping cart where you can change the quantity, delete the product or continue your shopping with other products.
After completing the selection of items, click the "ORDER COMPLETION" button in the shopping cart and follow the steps to complete the purchase by entering the shipping and payment details.

PERSONAL DATA AND PRIVACY POLICY

The management and protection of the personal data of the visitor / user of the website is governed by the terms hereof and the relevant provisions of Greek Law. Our company ensures full compliance with the principles of the General Data Protection Regulation which concern the data we receive from customers and visitors of our website.

To make purchases from www.beautycollection.gr, you will be asked to provide your personal information. In particular, you will need to provide your real name, telephone number, email address and other information that may be requested. In addition, you will be asked to provide the payment details you provide and confirm that you are the person mentioned in the information you provided.

The reason why we collect and process data, after your consent, has to do with:
Complete the transaction and purchase through the Website the products that interest you.
Informing you about new discount products and offers.
Product promotion and information for new services.

RIGHTS RELATING TO YOUR PERSONAL DATA

Under data protection law, you have rights that we must notify you of. The rights you can exercise are as follows:

  • The right of access

You have the right to request access to your personal data at any time. There are some exceptions, which means that you may not always receive all the information we process. 

  • The right to correction

You have the right to ask us, at any time, to correct any information that you consider to be inaccurate. You also have the right to request the completion of information that you consider incomplete. 

  • The right of deletion

You have the right to ask us to delete your personal data in certain cases. 

  • Your right to restrict processing

You have the right to ask us to restrict the processing of your information in certain cases. 

  • Your right to object to the processing

You have the right to object to the processing of your personal data. 

  • Your right to data portability

This only applies to the information you have given us. You have the right to request that we transfer the information you have given us to another organization or that we give it to you. The right only applies if we process information based on your consent, or contract and processing is automated.

COPYRIGHT

The copyright in all software and content available to you through this website remains the property of the Beauty Collection and is protected by copyright laws worldwide. You may save, print, and display content provided for your personal use only. You may not modify, translate or create a derivative work based on any software or accompanying documents provided by the Beauty Collection. All contents of the Website, including trademarks, logos, texts, graphics, images, photographs and software, are the property of the Company and are protected by Greek and International Law. Furthermore, the design and presentation of the Website, as well as its settings are also the property of the Company. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of productive work or misleading the public about the real provider of the above content of the Website is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with the prior written permission of the Company or any other legal owner of the above copyright. The appearance of the above content on the Website may not in any way be construed as a transfer or assignment of license or right of use, any of the above information. Otherwise, the above actions may constitute an infringement of the intellectual property rights of the company, which reserves the right to claim any positive and negative damage caused to it in accordance with the provisions of applicable law.

PROHIBITIONS 

You must not misuse this Website. You will not: 1) encourage a criminal offense 2) transmit or distribute a virus, trojan, worm, logic bomb or place any other material that is malicious, technologically harmful, breaches the trust or in any way offensive or obscene 3) breach (hack ) any aspect of the Service 4) corrupt data 5) annoy other users 6) infringe the property rights of any other person, send spam or promotional materials, commonly called "spam" 7) attempt to influence performance or any computers or through this Website. We will not be liable for any loss or damage caused by a distribution service attack, viruses or other technologically harmful material that may infect computer equipment, computer programs, data or other proprietary material as a result of using or downloading this Website. any material posted on it or any site linked to it.

COOKIES POLICY

Cookies are small text files that are installed on your computer or electronic device through the browser that you use when you visit the Beauty Collection. On the website, www.beautycollection.grWe use cookies, small file texts with information about your navigation on the website, whose main purpose is to improve your experience as a user of our website.Cookies help us to collect information necessary to measure the effectiveness of the Website, to improve and upgrade its content, to adapt it to the demand and needs of Users, as well as to measure the effectiveness of the presentation and promotion of the Beauty Collection on third party websites. None of the Cookies used on the Website collects personally identifiable information and is not aware of any document or file on your computer. For the collection and processing of your personal data, visit the Data Protection Policy. The information collected by cookies may include the type of browser you use, the type of computer, its operating system, Internet service providers and other such information. In addition, the Website Information System automatically collects information about the sites you visit and the links to third party websites that you may select through our Website.

SKROUTZ SERVICE USE DATA  

Our company, in order to be able to continuously evaluate and improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which works with cookies. Through this service, if you have previously given your consent through Skroutz.gr, usage statistics are safely communicated by us to Skroutz. The data received from our company through this service are covered by Privacy Policy as well as cookies policy of Skroutz.gr, at the end of which you can revoke any of your consent.

Our company, in order to be able to continuously evaluate and improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which works with cookies. Through this service, if you have previously given your consent through Skroutz.gr, usage statistics are safely communicated by us to Skroutz. The data received from our company through this service are covered by Privacy Policy as well as cookies policy of Skroutz.gr, at the end of which you can revoke any of your consent. 

In addition, we inform you that, if you have been led to our online store through Skroutz.gr and you make a purchase in us, data related to your specific market are safely communicated by us to Skroutz, in the context of our commercial cooperation with Skroutz and your use of Skroutz services. The disclosure of these data by us is done through a cookie and is necessary for the financial liquidation of this commercial cooperation, which you may have used. Because of this necessity, the law allows us not to seek your consent to the disclosure of this information. More information can be found at Privacy Policy as well as cookies policy of Skroutz.gr

 

 

 DATA PROCESSING

Cookies are a necessary factor for the way our website works. The main goal of our cookies is to improve your browsing experience. The cookies help us to memorize your preferences (language, country, etc.) during browsing and future visits. The information collected in cookies allows, among other things, the improvement of the website, through the evaluation of numbers and usage patterns, the adaptation of the website to the individual interests of users, the improved speed of searches, etc. In some cases, with your prior consent we may use cookies, tags or other similar systems to obtain information that allows us to show you from our website or third party websites or by any other means, ads based on the analysis of browsing habits you have.

SUBSCRIBE TO THE NEWSLETTER

You can stop at any time you want to receive informative and promotional emails from us once you have selected that you want to receive them. You do this by deleting from the newsletter list or by contacting us via email at info@beautycollection.gr. This action is not related to the fact that you will continue to receive emails about the progress of your order or your order cart.


PAYMENT METHODS

You can make your purchases from our online store in the following ways:

  • PAY ON DELIVERY

You can pay by cash on delivery when you receive the products from the cooperating courier company. Payment is made in cash. No credit card required. Cash on delivery is free and available only in Greece for orders up to 500 euros.

  • BANK DEPOSIT

You can make your purchases in an account at one of the partner banks you see below. In this case you will need to email us at info@beautycollection.gr confirmation of your payment to the bank, for the amount you deposited, and in this case, your order will be completed by shipment, if the deposit appears in our account.Please indicate your order number on your payment to avoid delays. This process can take up to 2 working days, depending on the process of the bank. Finally, any bank charges must be covered by the customer. It is necessary that the cardholder is the buyer who executed the transaction.

ALPHA BANK

Beneficiary name: IOANNIS KARAPETAKOS KE SIA OE (Beauty Collection) 

SWIFT / BIC: CRBAGRAA 

Account number: 200002002023126 

IBAN: GR0701402000200002002023126

EUROBANK

Beneficiary name: IOANNIS KARAPETAKOS KE SIA OE (Beauty Collection)

SWIFT / BIC: ERBKGRAA

Account number: 00260213570200704318

IBAN: GR6602602130000570200704318

National Bank of Greece

Beneficiary name: IOANNIS KARAPETAKOS KE SIA OE (Beauty Collection)

SWIFT / BIC: ETHNGRAA

Account number: 48800786898

IBAN: GR2901104880000048800786898

VIVA PAYMENT SERVICES

Beneficiary name: IOANNIS KARAPETAKOS KE SIA OE (Beauty Collection)

SWIFT / BIC: VPAYGRAA

IBAN: GR6070100000000968923719015

 

  • PAYMENT BY CREDIT / DEBIT CARD

You can pay for your purchases by debiting your debit or credit card (VISA, MASTERCARD, DINERS, AMERICAN EXPRESS), as well as by prepaid cards by connecting to the Viva Payments service through a simple redirect, in the 100% secure and easy-to-use environment of VIVA Payments. During the credit card payment process You must fill in the number and expiration date of your credit card. In any case of purchase, the buyer must also be the holder of the card used for the transaction.

  •  PAYMENT THROUGH PAYPAL

During the payment process through PayPal you will be redirected to the PayPal page and there you will have to follow the instructions that you will find on the specific website and then complete your order by paying with your PayPal account. You may be asked for additional identification information. and there may be delays in shipment if deemed necessary.

MISSION POLICY

SHIPMENT OF PRODUCTS IN GREECE

Shipments are made daily from Monday to Friday. The parcels are sent throughout Greece from our store in Chalkida, 23 Ermou.

All products, if available, are sent by courier service and are delivered within 2-5 working days from the day of order confirmation. Exceptions are cases for which parcels cannot be transported due to weather conditions, strikes or holidays.

  • Orders up to 69.90€ have a shipping cost of € 3
  • FREE shipping on purchases from € 70 and up
  • In case you want to pick up the parcel with your own courier service (courier) then the shipping costs are borne by you and for any delays that may occur no liability is borne by the store
  • Cash on delivery service is free of charge and is valid only for Greece up to the amount of € 500
  • Deliveries for Saturday are made after consultation with the customer by phone and there is an extra charge for shipping.
  • Orders placed until 14:00 on working days (Monday - Friday) are shipped the same day otherwise processed and shipped the next business day.
  • Orders are delivered from 9:00 to 17:00. Please make sure someone is available to pick up and sign for your delivery. Otherwise, you will need to contact the courier to arrange delivery of your shipment.
  • Receipts from the store are accepted after telephone consultation (22210 86322) for information on the availability of products and other information.

 

SHIPMENT OF PRODUCTS TO CYPRUS, ROMANIA AND BULGARIA

All products, if available, are sent by courier service and are delivered within 7-12 working days (Monday-Friday) from the day of order confirmation.

  • Shipping costs to Cyprus, Romania and Bulgaria are 14
  • Free shipping for purchases over € 250
  • Cash on delivery service not is available. All other payment methods you can see on the page apply Payment methods

    RETURN POLICY

    If for any reason you are not satisfied with your purchase, you can return them products within 14 days from the date of delivery of the order. You can either replace your products or request a refund.

    PRODUCT RETURN PROCEDURE

    Within the 14 days you have to decide on his Return product or part of your order you will need to fill in the Product Return Form that you will find in your package and here. Fill in this form and place it in the package for the courier company to pick it up.

    From the moment we receive the parcel and examine whether the returned products are in their original quality condition and have not been removed from these cards. Products must not be worn, used or soiled, must be sealed, complete and without any damage. The packaging of the returned product must be the one that normally accompanies the product and must be in excellent condition.

    Only if the above conditions are met will we be able to process the request you submitted to us in the "product return form".

    - What applies only to Greece.THE first change come true no charge further changes and returns are charged to the amount of 4 euros from the cooperating courier company Speedex. 

    - For Cyprus, Romania, BulgariaTHE first change come true no charge further changes and returns are charged to the amount of 14 euro from the cooperating courier company Speedex.

    -For all other countries the first change takes place no charge Further changes and refunds are charged in the amount of 25 euro from the cooperating courier company Speedex.

     The shipping details for the return are as follows:

    Beauty Collection
    Ioannis Karapetakos and Co. Oe
    Chalkida, PC 34100
    Ermou 23
    Tel: +30 22210 86322

    PRODUCT REPLACEMENT

    • We can replace the product or products or part of the order you returned to us with another color, size or code, if availability at this time is possible. In case it is not possible to replace due to unavailability of the requested product, color, size, etc. we offer alternatives such as using a credit coupon that we will send you for future purchases or refunds.
    • In case sold incorrectly or defective products from the beginning you can not accept to receive the products or request their replacement. In the case of replacement, iwe return the order to you with the corresponding correct xwithout charging shipping costs or a refund will be given if you wish.
    • To perform its return and replacement product at your place you must fill in the product return form and place it in the package for the courier company to pick it up.
    • All returned products must be in their original quality condition and have not been removed from these tabs. The products must be in excellent condition, not worn, used and free of dirt, sealed, complete and without any damage. The packaging of the returned product must be the one that normally accompanies the product and must be in excellent condition.
    • Also, if the product you are returning has a security seal, it should not have been breached.
    • We emphasize that you can not return for hygiene reasons: earrings.

    money return

    • The refund process can start immediately once the returned items are received in our store and checked are excellent and in their original condition.
    • Refunds are only made to the original credit card, Paypal account or bank account used to pay for the order.
    • Refunds are not made to our physical store, only remotely
    • Refunds will be made within  30 calendar days from the date we receive the product you returned to us. Processing time varies depending on the bank and the type of credit card. We can replace your product or products or part of the order that you returned to us with another color, size or code, if availability at that time is possible. 
    •  It is possible to credit in the form of a coupon for future purchase from our online store

     

    CONTACT

    In any case you need extra help you can contact our store daily Monday-Saturday from 9 a.m. until 2 pm (except holidays) or via email at info@beautycollection.gr