SHIPPING POLICY
PRODUCT SHIPPING IN GREECE AND CYPRUS
Shipments are made daily from Monday to Friday from 9 am to 2 pm (excluding Saturdays and holidays). Parcels are sent throughout Greece & Cyprus from our store in Chalkida, Ermou 23 (tel. +30 22210 86322).
- Orders up to €69.90 have a shipping cost of €3.5. Free shipping for purchases from €70 and above (only for Greece)
- For product shipping to Cyprus, the shipping cost is €15
- The cash on delivery service is charged with an amount of €1.50 and applies exclusively for Greece up to the amount of €500 (for larger amounts see other payment methods)
- All products, if available, are shipped via ACS courier service and delivered within 2-5 working days from the day the order is confirmed (7-12 days for Cyprus).
- Exceptions apply in cases where parcel transport is not possible due to weather conditions, strikes, or holidays.
- If you wish to receive the parcel with your own courier service, then the shipping costs are your responsibility and the store bears no responsibility for any delays that may occur.
- Saturday deliveries are made after telephone arrangement with the customer and there is an extra charge for shipping.
- Orders placed by 14:00 on working days (Monday-Friday) are shipped the same day; otherwise, their processing and shipping take place the next working day.
- Orders are delivered between 9:00 - 17:00 at your location. Please ensure someone is available to receive and sign for your delivery. Otherwise, you will need to coordinate with the courier to arrange delivery.
- Store pickups are accepted after telephone arrangement (+30 22210 86322) for information regarding product availability and other details.
PRODUCT SHIPPING TO OTHER COUNTRIES
All products, if available, are shipped via courier service and delivered within 7-12 working days (Monday-Friday) from the day the order is confirmed.
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The shipping cost is €20 with DHL service within the European Union.
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The cash on delivery service is not available. All other payment methods apply, which you can see on the Payment Methods page.