TERMS OF USE AND CONDITIONS

Beauty Collection is a trade name of the company IOANNIS MICH. KARAPETAKOS AND CO OE, with GEMI number 46561722000, VAT number 998669214, Tax Office of Chalkida, headquartered in Chalkida at Ermou 23.

The construction and management of the website, www.beautycollection.gr, has been carried out through a platform that supports the most modern and strictest security measures (PCI DSS). The platform is certified as PCI (Level 1 PCI DSS).

 USER OBLIGATIONS

Users of the Beauty Collection website must comply with all legal rules, whether domestic, European, or international law, and refrain from any illegal, anti-competitive, unfair, and/or abusive use of the content and services of the Beauty Collection website. behavior during its use and in relation to it, and not to engage in acts and/or omissions that may cause any kind of damage to the website. of Beauty Collection or to third parties for any reason or cause.

 MODIFICATION OF GENERAL TERMS

Beauty Collection reserves the right to modify at any time, without prior notice to visitors/users, these General Terms of Use and the content of the website by a simple announcement on the website itself or by other means. Visitors/users of the website must check each time for any changes or modifications to the General Terms of Use of the website. of Beauty Collection. and in case they continue to use the website, such use constitutes explicit acceptance of any modifications and/or changes to it. To Beauty Collection, reserves the right at any time to temporarily or/and permanently suspend the operation of part or even the entirety of this website with or without notice to its visitors/users. In any case, Beauty Collection, reserves the right to suspend the use or/and general access to this website for visitors/users who violate, at its discretion, of Beauty Collection the content of these General Terms of Use of the website.

WEBSITE SECURITY 

The online store, www.beautycollection.gr, supports secure payments for all credit and debit cards through integration with the Viva Payments service via a simple redirect, to the 100% secure and user-friendly environment of VIVA Payments. During the execution of credit card payments, the credit card details are protected by encryption and are recorded directly in the secure systems of VIVA Payments. The details remain encrypted and are not disclosed to any third party.

Viva Payments is a Payment Institution licensed by the Bank of Greece. The same basic principles of confidentiality and privacy that govern banking also apply to Viva Payments. Viva Services has received PCI Data Security Standard (PCI DSS) certification and implements the prescribed security policy which is evaluated through continuous audits by a certified auditor. To ensure the confidentiality of data transmission, the EV SSL-128bit encryption protocol is used.

MEMBER REGISTRATION

Registration as a member of Beauty Collection is done by your own choice and is not a mandatory process to complete your purchases from our online store. For this reason, we never collect information concerning personal data of our users except for the necessary details that the user voluntarily provides us for the completion of the purchase. For the registration process, the user needs to be redirected to the page (top right in the REGISTER section) and click "CREATE ACCOUNT" otherwise they can do it during the purchase completion process where the necessary personal details will be requested to complete it and then accept the general terms of use of the website. The personal details you provide during your registration must be truthful and you must inform us of any changes. These details will be used to inform you about the progress of your order, your transaction history, etc., as well as for providing advertising and promotional material regarding the products and services of our Company.

ORDERS

All orders are shipped from our central store located in Chalkida, at Ermou 23. Our product prices are listed in Euro currency and include value-added tax (VAT).

After selecting the product you want, press "ADD TO CART" on the button that appears below the product. The product will be automatically transferred to your shopping cart where you can change the quantity, delete the product, or continue shopping with other products.
After completing your selection of items, press the "COMPLETE ORDER" button in the shopping cart and follow the steps to complete the purchase by entering the shipping and payment details.

PERSONAL DATA AND PRIVACY POLICY

The management and protection of the personal data of the visitor/user of the website is governed by the terms of this policy and the relevant provisions of Greek Law. Our company ensures full compliance with the principles of the General Data Protection Regulation concerning the data we receive from customers and visitors to our website.

To make purchases from www.beautycollection.gr, you will be asked to provide your personal details. Specifically, you must provide your real name, phone number, email address, and possibly other information requested. Additionally, you will be asked to provide the payment details you declare and to confirm that you are the person referred to in the information you provided.

The reason we collect and process data, following your consent, is related to:
Completion of the transaction and purchase through the Website of the products that interest you.
Informing you about new discounted products and offers.
Promotion of products and informing you about new services.

RIGHTS RELATED TO YOUR PERSONAL DATA

According to data protection legislation, you have rights that we must inform you about. The rights you can exercise are as follows:

• The right of access

You have the right to request access to your personal data from us at any time. There are some exceptions, which means you may not always receive all the information we process. 

• The right to rectification

You have the right to request, at any time, that we correct the information you consider inaccurate. You also have the right to request the completion of information you consider incomplete. 

• The right to deletion

You have the right to request that we delete your personal data in certain cases. 

• Your right to restriction of processing

You have the right to request that we restrict the processing of your information in certain cases. 

• Your right to object to processing

You have the right to object to the processing of your personal data. 

• Your right to data portability

This applies only to the information you provided us. You have the right to request that we transfer the information you gave us to another organization or provide it to you. The right applies only if we process information based on your consent, or contract conclusion, and the processing is automated.

INTELLECTUAL PROPERTY RIGHTS

The intellectual property rights in all software and content made available to you through this website remain the property of Beauty Collection and are protected by copyright laws worldwide. You may save, print, and display the content provided to you solely for personal use. You are not permitted to modify, translate, or create derivative works based on any software or accompanying documents provided by Beauty Collection. All content on the Website, including trademarks, logos, texts, graphics, images, photos, and software, is the property of the Company and protected by Greek and International Law. Furthermore, the design and presentation of the Website, as well as its settings, are also the property of the Company. Any copying, analog/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works, or misleading the public regarding the actual provider of the above Website content is prohibited. Any reproduction, republication, uploading, announcement, dissemination, or transmission or any other use of the content by any means or method for commercial or other purposes is only permitted with prior written permission from the Company or any other lawful rights holder of the above copyrights. The display of the above content on the Website cannot in any way be construed as a transfer or assignment of a license or right to use any of the above elements. Otherwise, the above actions may constitute an infringement of the Company's intellectual property rights, which reserves the right to claim any positive and consequential damages caused to it according to the provisions of the applicable law.

PROHIBITIONS 

You must not misuse this Website. You will not: 1) encourage a criminal offense 2) transmit or distribute a virus, trojan, worm, logic bomb, or place any other material that is malicious, technologically harmful, breaches trust, or is in any way offensive or obscene 3) hack any aspect of the Service 4) corrupt data 5) cause annoyance to other users 6) infringe the proprietary rights of any other person, send unsolicited advertising or promotional materials, commonly known as "spam" 7) attempt to affect the performance or functionality of any computers or through this Website. We will not be responsible for any losses or damages caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect computer equipment, computer programs, data, or other proprietary material due to your use of this Website or in downloading any material posted on it or on any website linked to it.

COOKIE POLICY

Cookies are small text files that are installed on your computer or electronic device through the browser you use when you visit Beauty Collection. On the website, www.beautycollection.gr, we use cookies, small text files with information about your navigation on the website, whose main purpose is to improve your experience as a user of our website. Cookies help us collect information necessary to measure the effectiveness of the Website, improve and upgrade its content, adapt it to the demand and needs of Users, as well as to measure the effectiveness of the presentation and display of Beauty Collection on third-party websites. None of the Cookies used on the Website collect information that personally identifies you or access any document or file from your computer. For the collection and processing of your personal data, please visit the Data Protection Policy. The data collected by cookies may include the type of browser you use, the kind of computer, its operating system, internet service providers, and other such information. Additionally, the Website's information system automatically collects information about the locations you visit and about links to third-party websites you may choose through our Website.

SKROUTZ SERVICES USAGE DATA  

Our company, in order to continuously evaluate and improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which operates with cookies. Through this service, provided you have previously given your relevant consent via Skroutz.gr, usage statistics are securely shared by us with Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookie policy of Skroutz.gr, at the end of which you can also revoke any consent you may have given.

Our company, in order to continuously evaluate and improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which operates with cookies. Through this service, provided you have previously given your relevant consent via Skroutz.gr, usage statistics are securely shared by us with Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookie policy of Skroutz.gr, at the end of which you can also revoke any consent you may have given. 

Additionally, we inform you that, if you have been directed to our online store through Skroutz.gr and make a purchase with us, data concerning your specific purchase is securely shared by us with Skroutz as part of our commercial cooperation with Skroutz and your use of Skroutz services. This data sharing by us is done via cookie and is necessary for the financial settlement of this commercial cooperation, which you may have used. Due to this necessity, the law allows us not to request your consent for sharing this data. More information can be found in the privacy policy as well as the cookie policy of Skroutz.gr

 DATA PROCESSING

Cookies are an essential factor for the operation of our website. The main goal of our cookies is to improve your browsing experience. Our cookies help us remember your preferences (language, country, etc.) during browsing and on future visits. The information collected in cookies allows, among other things, the improvement of the website, through evaluation of usage numbers and patterns, customization of the site to individual user interests, improved search speed, etc. In some cases, with your prior consent, we may use cookies, tags, or other similar systems to obtain information that allows us to show you advertisements based on the analysis of your browsing habits from our website or third-party websites or from any other medium.

SUBSCRIBE TO NEWSLETTER

You can stop receiving informational and promotional emails from us at any time from the moment you had previously chosen to receive them. You do this by unsubscribing from the newsletter list or by contacting us via email at info@beautycollection.gr. This action is not related to the fact that you will continue to receive emails regarding the progress of your order or your shopping cart.

PAYMENT METHODS

You can make your purchases from our online store using the following methods:

• CASH ON DELIVERY

You can pay cash on delivery, with a charge of €1.50 , at the moment you receive the products from the cooperating courier company. Payment is made in cash. No credit card is needed. Cash on delivery payment is available only in Greece for orders up to 500 euros.

• BANK DEPOSIT

You can make your purchases into an account at one of the cooperating banks you see below. In this case, you will need to send us an email at info@beautycollection.gr the confirmation of your payment at the bank, for the amount you deposited, and in this case, your order will be completed with shipment, provided the deposit appears in our account. Please mention your order number in your payment to avoid delays. This process may take up to 2 business days, depending on the bank's procedure. Finally, any bank fees must be covered by the customer. It is necessary that the cardholder is also the buyer who made the transaction.

ALPHA BANK

Account holder name: IOANNIS KARAPETAKOS AND CO OE (Beauty Collection) 

SWIFT/BIC: CRBAGRAA 

Account number: 200002002023126 

IBAN: GR0701402000200002002023126

EUROBANK

Account holder name: IOANNIS KARAPETAKOS AND CO OE (Beauty Collection)

SWIFT/BIC: ERBKGRAA

Account number: 00260213570200704318

IBAN: GR6602602130000570200704318

NATIONAL BANK OF GREECE

Account holder name: IOANNIS KARAPETAKOS AND CO OE (Beauty Collection)

SWIFT/BIC: ETHNGRAA

Account number: 48800786898

IBAN: GR2901104880000048800786898

PIRAEUS BANK

Account holder name: IOANNIS KARAPETAKOS AND CO OE (Beauty Collection)

SWIFT/BIC: PIRBGRAA

Account number: 5154068474979

IBAN: GR3601721540005154068474979

VIVA PAYMENT SERVICES

Account holder name: IOANNIS KARAPETAKOS AND CO OE (Beauty Collection)

SWIFT/BIC: VPAYGRAA

IBAN: GR6070100000000968923719015

 

• PAYMENT VIA CREDIT / DEBIT CARDS

You can settle your purchases by charging your debit or credit card (VISA, MASTERCARD, DINERS, AMERICAN EXPRESS), as well as with prepaid cards. via integration with the Viva Payments service through a simple redirect, in the 100% secure and user-friendly environment of VIVA Payments. During the credit card payment process, you will need to enter the number and expiration date of your credit card. In every purchase case, the buyer must also be the cardholder of the card used for the transaction.

•  PAYMENT VIA PAYPAL

During the payment process via PayPal, you will be redirected to the PayPal page where you must follow the instructions found on that website and then complete your order by paying with your PayPal account. Additional information may be requested for your identification, and delays in shipping may occur if deemed necessary.

SHIPPING POLICY

PRODUCT SHIPPING TO GREECE AND CYPRUS

Shipments are made daily from Monday to Friday from 9 am - 2 pm (excluding Saturdays and holidays). Packages are shipped throughout Greece & Cyprus from our store in Chalkida, Ermou 23 (tel. +30 22210 86322).

• Orders up to €69.90 have a shipping cost of €3.5. Free shipping for purchases from €70 and above (only for Greece)

• For product shipments to Cyprus, the shipping cost is €15.

• The cash on delivery service is charged with an amount of €1.50 and applies exclusively to Greece up to the amount of €500 (for larger amounts see other payment methods)

• All products, if available, are shipped via ACS courier service and delivered within 2-5 business days from the order confirmation date (7-12 days for Cyprus).

• Exceptions apply in cases where shipment of packages is not possible due to weather conditions, strikes, or holidays.

• If you wish to pick up the package using your own courier service, then shipping costs are your responsibility and the store bears no responsibility for any delays that may occur.

• Saturday deliveries are made after telephone arrangement with the customer and there is an extra charge for shipping.

• Orders placed by 14:00 on business days (Monday-Friday) shipments are sent the same day; otherwise, processing and shipping are done the next business day.

• Orders are delivered between 9:00 - 17:00 at your location. Please ensure someone is available to receive and sign for your delivery. Otherwise, you will need to coordinate with the courier to arrange the delivery of your shipment.

• Store pickups are accepted after a phone arrangement (+30 22210 86322) for information regarding product availability and other details. 

PRODUCT SHIPPING TO OTHER COUNTRIES 

All products, if available, are shipped via courier service and delivered within 7-12 business days (Monday-Friday) from the order confirmation date.

• The shipping cost is €20 with DHL service within the European Union
• The cash on delivery service is not available. All other payment methods apply, which you can see on the page Payment Methods

RETURN POLICY

If for any reason you are not satisfied with your purchase, you can return the products within 14 days from the delivery date of the order. You can either exchange your products or request a refund.

RETURN PRODUCTS

You can return the product within (14) fourteen calendar days from its receipt as shown by the records of the courier company from which you received it. The product to be returned must be in excellent condition, unused/unworn, and in the product packaging as you received it without the packaging or product being altered in any way. Altered, used, or dirty products are not accepted.

 The shipping details for the return The contents of the packages are as follows:

PRODUCT REPLACEMENT

• What applies only for Greece. The first product exchange (e.g. size, color, design, or product change) is made free of charge for the customer. Further returns/exchanges are charged 7€ by the cooperating courier company ACS or Courier Center.
• We can replace the product or products or part of the order you returned with another color, size, or code, if availability at that specific time is possible. If replacement is not possible due to unavailability of the requested product, color, size, etc., we offer alternative solutions such as using a credit coupon that we will send you for future purchases or a refund.
• In the case that products were sold incorrectly or defective from the start, you may refuse to accept the products or request their replacement. In the case of replacement, we will return the order with the corresponding correct items without charging shipping costs or if you prefer, a refund will be made.
• To make the return and replacement of the product at your location, you must fill out the product return form and place it inside the package for the courier company to collect it.
• All products returned must be in their original quality condition and must not have their tags removed. The products must be in excellent condition, not worn, used, or dirty, sealed, complete, and without any damage. The packaging of the returned product must be the one that normally accompanies the product and be in excellent condition.
• Also, if the product you are returning has a security seal, it must not be broken.
  

CONTACT

In any case you need additional help, you can contact our store daily Monday-Saturday from 9 a.m. to 2 p.m. (except holidays) or via email at info@beautycollection.gr